Browse through our library of ArcLog Distiller documents including instructions on obtaining and applying a permanent license key.
Go directly to the FAQ list and find helpful information on understanding and operating ArcLog Distiller.
Known Issues in ArcLog Distiller
Go directly to the Known Issues section of the FAQ list. Browse reported problems and possible workarounds for some of the known issues.
The current version of ArcLog Distiller Enterprise (v2.4) is ca-smart Certified and supports the following backup software versions:
- ARCserve 6.X / ARCServeIT
- BrightStor™ ARCserve® 2000 / ASO 7
- BrightStor™ ARCserve® 9.0
- BrightStor™ Enterprise Backup 10.0
- BrightStor™ Enterprise Backup 10.5
- BrightStor™ ARCserve Backup 11, 11.1, 11.5
- BrightStor™ ARCserve Backup for Netware
- Symantec Backup Exec™ for Windows Servers (VERITAS) 9.0, 9.1, 10.0, 10d (10.1)
Technical Support
Email: support@g-and-z.com
Telephone: (914)345-5600
Feedback
We need to hear from you so that we can continue to improve ArcLog Distiller to suit your needs. Please tell us how you are using the product and what you think we can do to make it work better for you.
Program Error?
If you believe that ArcLog Distiller is not parsing your job log correctly we want to know! Please review our 'Known Issues' document, above, for your particular version. If you don't see your problem listed send a copy of your job log to support@g-and-z.com along with your comments.
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G & Z Systems, Inc. - 22 Saw Mill River Road - Hawthorne, NY 10532
800-333-5373 U.S. only- info@g-and-z.com - 914-345-5600
Copyright ©2006 G & Z Systems, Inc.
